Canon D520 không scan được trên Windows 10

Chiếc máy in Canon imageCLASS D520 ra đời cũng được vài năm. Với tiêu chí đa chức năng ( In –  Scan – Copy – Fax ) Nên cũng được khá nhiều người sử dụng.

Trong thời gian đầu khi sử dụng chức năng SCAN đối với Windows XP / Windows 7 thì khá ok. Không có phát sinh lỗi trong quá trình SCAN. Nhưng

Đối với Windows 8/8.1/10 mới ra sau này thì chức năng SCAN trên máy tính khi Scan trực tiếp từ Driver hay từ Tool Box Ver.4.9.1.1.mf18 đều phát sinh ra lỗi treo hoặc im ru không SCAN được.Canon D520 không scan được trên Windows 10

Mình cũng là dân kỹ thuật trực tiếp đi xử lý lỗi cho khách hàng. Và mình cũng đã gặp tình trạng máy in Canon D520 không scan được trên Windows 8/8.1/10.

Loay hoay mãi vì toàn bộ chức năng của máy đều Ok ngoại trừ phần SCAN này. Khách hàng thì rất cần sử dụng chức năng SCAN của máy.

Gõ google: Canon D520 không scan được trên Windows 10 thì không có bất cứ một thông tin nào với lỗi trên, Bắt đầu mình hơi thất vọng vì nghĩ rằng Windows 10 không còn hỗ trợ chức năng SCAN cho dòng máy này.

Khách hàng thì nghĩ chức năng SCAN của máy in có vấn đề. Mình là dân kỹ thuật sửa máy in quận 12  cũng xử lý rất nhiều máy như vậy. Trong tình huống đó để chứng minh cho khách hàng thấy là máy in Canon D520 này vẫn OK nên mình đã cắm vào Windows 7 thì chức năng SCAN sử dụng rất OK.

Nghĩ rằng bản Windows 10 của khách hàng đang có vấn đề nên mình đề xuất khách hàng cài lại Windows. Và kết quả sau khi cài lại thì lỗi SCAN canon D520 vẫn không dùng được.

Bí đường và mình quay lại trang download driver của máy in Canon D520 và phát hiện rằng Canon có 1 phần Fix lỗi SCAN của máy này cho Windows 8/8.1/10 và kết quả là máy in Canon D520 đã scan được trên Windows 8/8.1/10.

Bạn nào gặp tình trạng Máy in Canon D520 không scan được trên Windows 10 thì có thể tải bản fix lỗi ở trang chủ Driver Canon D520 về chạy lên nhé.

 

Canon D520 không scan được trên Windows 10
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48 thoughts on “Canon D520 không scan được trên Windows 10

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